Last updated: 02.07.2015
This Privacy Policy describes how DentRepairCenter (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with our website https://dentrepaircenter.nl, or when you communicate with us in any way.
We are committed to protecting your personal data and respecting your privacy, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who we are
DentRepairCenter
Address: Str. Campului 245, Cluj-Napoca, Romania
Website: https://dentrepaircenter.nl
We act as the data controller for the information you provide to us.
2. What personal data we collect
We may collect the following types of personal information when you:
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Fill out contact or order forms
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Send us an email or WhatsApp message
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Request a repair or quote
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Use our website
The data we may collect includes:
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Full name
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Practice or company name
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Email address
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Phone number
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Billing and shipping address
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VAT or business ID number
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Payment details (processed securely by Stripe or other third parties)
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IP address and browsing behavior (via cookies or analytics tools)
3. How we use your data
We only use your personal data when legally allowed. The most common uses are:
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To respond to your inquiries
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To process orders and repairs
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To issue invoices and manage payments
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To deliver services you request
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To improve our website and services
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To comply with legal obligations (e.g., invoicing, tax reporting)
We do not sell or rent your personal information.
4. Legal basis for processing
We rely on the following legal grounds:
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Performance of a contract – when processing is necessary to fulfill our agreement with you
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Legitimate interest – for customer support, communication, or marketing (unless you opt out)
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Legal obligation – for invoicing and accounting
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Consent – where explicitly required (e.g., email marketing)
5. How we store and protect your data
Your personal data is stored securely on GDPR-compliant servers and tools. We take all appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.
Data may be stored in third-party systems such as Stripe, MailerLite, Google, or Meta — all of which comply with EU data protection standards.
6. Data retention
We keep your personal data only as long as necessary:
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For communication and support: up to 2 years
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For billing and legal records: up to 7 years (as required by Dutch law)
7. Your rights under GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction of incorrect data
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Request deletion of your data (in certain cases)
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Object to or restrict processing
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Withdraw your consent at any time (if applicable)
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File a complaint with your local data protection authority
To exercise any of these rights, email us at info [at] dentrepaircenter.nl.
8. Third-party services and links
Our website may use or link to third-party services (e.g., Stripe for payments, MailerLite for email). We recommend reviewing their privacy policies as we are not responsible for their practices.
9. Cookies
We use cookies to enhance your browsing experience. You can learn more by visiting our Cookies Policy.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact
If you have any questions about how we handle your data or wish to exercise your rights, please contact us.
